Fixing+Internet+Explorer+8+in+Windows+Vista

toc =Fixing AW in Internet Explorer=

These instructions apply only to //Internet Explorer 8//. If you are running Internet Explorer 8 you may find it easier to use FireFox 3.6. It works quite nicely with Academic Workspace. Download a Word document with instructions and pictures.

As a preliminary step, you can “reset” Internet Explorer 8. Open Tools -> Options -> Advanced. In the advanced tab you can then “reset” IE 8. Doing so will reset your home page to MSN (which you can change) but your bookmarks will be untouched.

Problem
//My Sites// course sites fail to load in Academic Workspace when you use Internet Explorer 8 to access AW. When a new window is opened in which a course website is supposed to appear the page never loads and you do not get an error saying there's a problem

Cause
An add-on from Cisco Systems called "SSL VPN Relay Loader" (file name RelayP.ocx, version 1.0.26.4) is the cause of the problem.

Solution
Disable the add-on and prevent it from running.


 * 1) Open up **Tools** menu -> **Manage Add-ons** -> **Downloaded Controls**
 * 2) Right-click on Cisco Systems WebVPN Relay Loader and choose **Disable**
 * 3) Right-click on Cisco Systems WebVPN Relay Loader and choose **More Options**
 * 4) Click the "**Remove all sites**" button to remove permission for this control to run.

End result
Choosing both ‘Disable’ and ‘Remove all sites’ will do two things:
 * 1) prevent the Cisco SSL add-on from running when you access AW from home; and,
 * 2) prevent a rather annoying ‘information bar’ from appearing at the top of the Internet Explorer window every time you navigate to a new web page.




 * Figure 1** Cisco Systems by itself




 * Figure 2** Pop-up menu




 * Figure 3** Remove all sites window. Do not press 'Remove', press 'Remove all sites'